So the big question for most users has got to be “How can I protect myself and my business from vulnerabilities like this SupportAssist flaw?” Understanding Malware What the Asus and Dell threats have in common is that a) neither involve email or website infections, b) both involve system software published by major computer manufacturers, and c) neither of them would or could have been detected by conventional antivirus or cyber security software. How a flaw in Dell’s SupportAssist software that updates drivers on Dell computers leaves Dell computers vulnerable to attack, and how to protect your network.Ībout one month after it was revealed that ASUS computers’ update system was breached, resulting in potentially one million computers being infected with malware, it was announced this month that Dell computers may be similarly vulnerable via its SupportAssist software.